Five star customer service as Barratt Homes celebrates 60 years

As Barratt Homes celebrates its 60th birthday, buyers at White Horse View in Westbury have been quick to praise the housebuilder’s five star service.

Stuart Skeet and partner Mittra moved into their new home earlier in 2018, and their experience of the buying process was far easier than they expected.

“From start to finish, buying and then moving to White Horse View has been very simple – and we are truly delighted to call it home,” said Stuart. “Barratt is a five star housebuilder, so we knew we were in good hands – but the service we have received has been truly exceptional.

“In particular, the site manager Ben Davis has shown real passion, care and empathy to look after us. Buying a home has to be the biggest purchase of anyone’s life and it would be easy for developers to focus on building houses and selling them – rather than the touchy feely emotions of those who are moving in. But Ben at White Horse View is a true gent.

“He was there before we completed our purchase, and on the day we moved in – checking to see if there was anything he could do to make it easier. Ben understands that we aren’t just customers moving into some bricks and mortar with a shiny kitchen. This is our home and we have worked very hard to buy it.

“The team on site, in the sales office, and on the customer care line are superb – showing real interest in what they do. It sounds simple but it’s not easy for a company to have truly engaged employees. Thank you Ben, and thank you Barratt Homes for the care you’ve taken in making this our home.”

Russell Glimstead, managing director of Barratt Homes Bristol added: “I’m delighted to receive this praise on behalf of our team at White Horse View. It is thoroughly deserved. I am immensely proud to have such dedicated colleagues, whose primary mission is to ensure the happiness of those moving into the new communities we are creating.”

White Horse View is located in Westbury and – as its name suggests – overlooks the region’s famous White Horse. The historic city of Bath is to the north and Warminster is just 4.5 miles south.

The development is surrounded by beautiful countryside and features an impressive mix of two, three, four and five bedroom homes – making it perfect for a whole range of buyers.
For more information about homes at White Horse View, call 0844 5710 385 or visit www.barratthomes.co.uk